Joan Wellman, a Pioneer of the Application Lean in Healthcare

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This episode is a discussion with Joan Wellman, of the consulting firm Joan Wellman & Associates.

Joan is a real pioneer in the lean healthcare arena, having started her initial work with a hospital in 1995 — I haven't found anybody who started this work earlier than her. We first met in Seattle a few months back and I'm thrilled to bring you this discussion about the early days of lean healthcare and her thoughts on the potential for the future.