July 21, 2015

John Toussaint, MD, “Management on the Mend”

Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center for Healthcare Value. We're talking about his latest book, Management on the Mend. John wrote this new book to document "core elements of successful Lean transformations" that he's seen, not just at ThedaCare, but at other organizations around the world. The book outlines a "transformation model" that can be used to structure a Lean transformation, while John admits there's not just one prescription or framework that could work. John was previously a guest for episodes #184, #159, #146, #72, #62, and #54 going back to 2008. His previous books, which I highly recommend, are On the Mend and the follow up Potent Medicine, both are Shingo Research Award recipients. For a link to this episode, refer people to www.leanblog.org/225. Podcasts are sponsored by KaiNexus and their software that helps spread continuous improvement -- Learn more at http://www.KaiNexus.com

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