My guest for Episode #377 is Ritu Ward, an experienced healthcare executive who has had success delivering quality, growth, and strategy while leading high performing teams.
We have known each other for a while through Lean healthcare circles and she presented a webinar in our KaiNexus series titled, “Leadership Behaviors to Guide Effective Change.”
She was, until recently, the Regional Vice President for Mercy Labs in the West Region. Ritu also worked previously for Carolinas Healthcare, in a Performance Excellence role. She's currently looking for her next opportunity.
Today, we'll talk about the leadership styles that help create a Lean culture. She also shares thoughts on how her leadership style had to change during the Covid-19 crisis, thoughts on leading change, and more.